Learn More About Us

About Us

Who We Are

FetchMe is an Auburn, Alabama-based restaurant marketing, takeout ordering, and meal delivery company dedicated to supporting local area restaurants, their customers, and the community at large via a variety of win-win promotional and off-premises dining services. A model of customer-focused attention, the services offered by the four-year old company have become increasingly valuable in countering reduced levels of on-premises dining and the predatory pricing terms imposed by large, third-party take-out and delivery conglomerates.

What We Do

We offer a unique, integrated platform of marketing, operations, and community outreach initiatives that empower local restaurant owners and operators to capture new revenue streams and profit centers. These services have become increasingly effective in helping independent restaurants and locally owned franchises of national chains meet the unprecedented challenges to on-premises dining resulting from the COVID-19 pandemic.

Why We Do It

Local area restaurants across the country have been hit hard by COVID-19 restrictions that severely limit on-premises dining. Already operating on thin margins, the owner/operators of these small businesses have been forced to rely on take-out and delivery business to stay afloat. However, the added overhead and often expensive third-party contracted services required for takeout and delivery too often result in these expansions operating at a loss.

Management Team

  • Harrison Evola

    Founder and CEO

    Harrison Evola is the founder and Chief Executive Officer of FetchMe, responsible for overall corporate strategy, restaurant partner relationships, and services expansion initiatives. Harrison has more than eight years of entrepreneurial experience creating value for his partners and customers as they adapt to the evolving economic landscape. Harrison is also heading up FetchMe’s services expansion, including exclusive take-out and delivery relationships and new market launch planning. He received his BSBA in Entrepreneurship & Family Business and Management from Auburn’s Harbert College of Business.

  • Michael Key

    Director of Fetcher Operations and Customer Service

    Michael Key is responsible for all aspects of Fetcher delivery operations, including hiring, training, and managing FetchMe’s team of delivery associates. A former Fetcher himself, Michael brings a level of hands-on delivery driver experience vital to the day-to-day performance of the company’s high-touch customer service promise.

  • Tyler Wilson

    Director of Marketing

    As Director of Marketing, Tyler draws upon five years of experience in digital marketing and content creation, including four years running his own independent digital marketing services company. His current focus is on expanding the cost-effective automation of digital marketing initiatives on behalf of FetchMe’s restaurant partner relationships.

  • Ashley Sewell

    Director of Logistics and CSR Operations

    Ashley Sewell is responsible for managing the day-to-day logistics and customer service representative operations of the company, including ensuring drivers adhere to the company’s high standards of performance. She brings a wealth of hands-on experience in restaurant management, customer service, and coordinating delivery routes and Fetcher assignments, leveraging her prior experience as an essential services dispatcher.

  • Tyler Horne

    Accounting Manager

    Tyler Horne is responsible for managing the financial operations of the company, drawing upon his degree in Business Administration from Auburn University’s Harbert College of Business and his deep involvement in Auburn-Opelika community business development initiatives.

  • Dylan Layton

    Website Design & Technology Integration

    Dylan Layton is responsible for designing and developing branded restaurant websites and take-out and delivery services functionality for FetchMe’s restaurant partners, including optimizing their websites for SEO via Google and improving user interface design and performance. The expertise Dylan brings improves restaurant branded marketing campaigns for greater consumer engagement and customer satisfaction.

  • Ken Evola

    Strategic Business Advisor

    Ken Evola mentors and advises the FetchMe management team on issues such as refining proofs of concept, revenue enhancement, cost reductions, and deploying agile business methodologies to drive growth, among others. He is a Managing Director at big four accounting firm PwC and a leading expert in the areas of finance, governance, risk management, and technology implementation.

Advisory Board

TBD

For Restaurants

FetchMe’s comprehensive portfolio of business operations, marketing, and take-out and delivery services offers restaurants a wide range of value-added engagement options tailored to meet their individual branding, customer marketing, and operational needs.

Operations And Marketing Assessment

We offer our restaurant partners an experience-based assessment of their current customer- facing operations – menus, pricing, take-out and delivery options, etc., followed by a corresponding assessment of their marketing and advertising campaigns.

Marketing Campaign Development

Drawing upon our extensive ties to the local area market and our advanced digital marketing strategies and techniques, we develop services expansion and promotional recommendations designed to new capture opportunities at all stages of the customer acquisition and ordering processes.

Community Ecosystem Engagement

We further drive added value for our restaurant partners by providing access to the latest in digital technology advancements that extend their footprint across our extensive ecosystem of local customer engagement. This unique offering draws upon shared resources and restaurant-specific expertise not available on an individual restaurant basis.

FetchMe Platform Activation

A key component of our approach is the exclusive FetchMe marketing, take-out ordering, and meal delivery platform. By integrating the FetchMe website and mobile app with each restaurant’s own online and in-person presence, we leverage the accumulated value of a wide range of services on their behalf, including:

  • Google, Facebook, and Instagram advertising, search and ordering campaigns
  • E-mail, SMS, and other text-based marketing initiatives
  • Co-branded giveaways, coupons, and raffles
  • In-store signage, QR codes, flyers, and branded packaging options

Take-out and Delivery Services

FetchMe’s restaurant meals, groceries, and sundry item takeout ordering, and delivery services offer local area businesses a courteous, reliable, and lower-cost alternative to the impersonal, delivery-only services sold by profit-driven national conglomerates that have no appreciation for the needs of local market businesses or their customers.

Our team of drivers – “Fetchers” – are company employees vs. independent contractors, offering a cohort of timely and conscientious delivery professionals with a high level of performance and accountability that no loosely formed collection of independent contractors could possibly provide. Our dedicated team of Fetchers receives on-boarding training and immersive restaurant operations education that empowers them to perform as an extension of each restaurant’s marketing, branding, sales, and expanded customer engagement initiatives.

The value of the integrated services we provide our restaurant partners and their customers is amplified on both sides of the equation by our ability to track customer buying patterns, ordering preferences, and other behavioral metrics based on their previous purchases and customer satisfaction history. This insight is continually evaluated and applied to improve campaign targeting effectiveness according to prevailing customer ordering trends.

Services For Consumers

FetchMe’s restaurant meals, groceries, and sundry items delivery services offer local area residents a courteous, reliable, and lower-cost alternative to the costly and impersonal delivery services sold by profit-driven national conglomerates who have no appreciation for the needs of local area restaurants or their customers.

  • Our team of drivers – “Fetchers” – are company employees vs. independent contractors, offering local residents reliable and conscientious take-out and delivery services featuring a high level of performance and accountability no random collection of independent contractors could possibly provide.
  • Our Fetchers receive on-boarding training and immersive restaurant operations education that empowers them to perform as an extension of each restaurant’s take-out and delivery ordering and customer engagement initiatives.